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Privacy policy

Personal information

Personal information is information about an individual, including information that can identify a specific individual by name, date of birth, address, telephone number, contact information, and other descriptions contained in the information, and data related to facial features, fingerprints, and voiceprints. , and information (personal identification information) that can identify a specific individual from the information alone, such as the insurer number on the health insurance card. Also, even if it is not possible to identify with that information alone, other informationIt also includes information that can be easily matched with information and that can identify an individual customer.

Purpose of use of personal information

Personal information of registered customers will be used to the extent necessary to achieve the following purposes.

1. Personal authentication of customer registrants and provision of services

2. Information related to online communities, online shopping sites, and travel services operated by our company

3. Information on products and services of our company and our affiliated companies

4. Opinions and questionnaire requests after participating in the trip

5. Receipt of product applications, shipping, and payment requests for product purchases

6. Investigation, verification, etc. for safe operation of this service

7. Responses to opinions, inquiries, etc. regarding this service

8. Creation of statistical materials

9. Send important notices such as changes to our terms, conditions and policies;

10. Information related to individuals that is not personal information (including purchase history, location information, browsing and other action history obtained through cookies, etc., terminal information, network information (IP address, etc.)) from third parties We acquire personal information and compare it with the personal information held by us, then analyze this information such as browsing history and purchase history, develop and improve products and services, and respond to hobbies, preferences, and trends. For advertising and providing information on products and services

11. For the smooth execution of other transactions deemed useful for customers

We may use your personal information to In addition, other purposes of use may be announced or notified individually in addition to this handling. ​

*If you do not register your personal information correctly, you may not be able to receive various services.

*Customers' personal information provided to companies at their own will will be managed in accordance with the personal information management regulations of the companies to which they apply. Regarding the handling of personal information managed by a company, please contact each company.

Management of personal informationReason

1. Provision to third parties

We will do our best to manage the customer's personal information and will not disclose personal information to third parties without the customer's approval. However, in the following cases, our company will not be obligated.

    When a customer voluntarily discloses his or her personal information to a specific company

    If the customer is unexpectedly identified as the customer based on the content registered for this service  

     III. If we determine that the customer will cause a disadvantage to us or a third party, we will notify the third party or the police authorities, or from those organizations or other organizations with authority equivalent to them. When requested to disclose


2. Security measures for personal information

We will ensure the safety and accuracy of personal information by taking appropriate preventive measures against risks such as unauthorized access to personal information, loss, damage, falsification and leakage of personal information. In the unlikely event that a problem does occur, we will strive to minimize damage and promptly implement corrective measures.

3. Internal management of personal information

We will establish a system to properly protect and manage personal information, establish internal rules regarding the proper acquisition, use and provision of personal information, and comply with them. In addition, in order to protect the security of your personal information, we have communicated privacy and security guidelines to our employees and have implemented thorough internal privacy protection measures. In addition, in order to properly maintain personal information protection, we will establish a personal information protection management system, regularly audit the operation status, and strive for continuous improvement.

4. Consignment of personal information

We may outsource all or part of the handling of personal information under our strict examination, management and supervision within the scope of providing this service. In this case, the recipient of personal information shall not be a third party. When outsourcing, we will select a business operator whose level of personal information protection satisfies the security standards set by our company, and will perform appropriate management and supervision.

5. Compliance with laws and regulations

We will comply with laws and regulations regarding the handling of personal information, national guidelines, and other norms.

6. Person responsible for managing personal information and various inquiries regarding personal information (notification of purpose of use of personal information, disclosure, correction, addition, deletion of personal information, suspension of use of personal information and provision to third parties)

Disclosure of personal information

When the customer requests disclosure of personal information, we will disclose it to the customer without delay. However, if the disclosure falls under any of the following, we may not disclose all or part of it, and if we decide not to disclose it, we will notify you without delay. A fee of 1,000 yen will be charged for each disclosure of personal information.

  1. When there is a risk of harming the life, body, property or other rights and interests of the person or a third party

  2. When there is a risk of significant hindrance to the proper implementation of our business

  3. In the case of other violations of laws and ordinances.

  4. Notwithstanding the provisions of the preceding paragraph, in principle, information other than personal information such as history information and characteristic information will not be disclosed.

Correction and deletion of personal information

If the customer's own personal information held by our company is incorrect information, the customer shall correct, add or delete personal information (hereinafter referred to as "correction, etc.") to our company according to the procedure specified by our company. ) can be claimed.

If we receive a request from the user as described in the preceding paragraph and determine that it is necessary to respond to that request, we will correct the personal information without delay.
If we make corrections, etc. based on the provisions of the preceding paragraph, or if we decide not to make corrections, etc., we will notify the user without delay.

Use of personal informationSuspension of use, etc.

We will stop using or delete personal information (hereinafter referred to as " “Suspension of use, etc.”), we will conduct the necessary investigation without delay.

If it is determined that it is necessary to respond to the request based on the results of the investigation in the preceding paragraph, we will suspend the use of the personal information concerned without delay.

If the Company suspends use, etc. based on the provisions of the preceding paragraph, or decides not to suspend use, etc., it will notify the customer without delay.

Changes to privacy policy

The contents of this policy may be changed without notifying the customer, except for laws and regulations and other matters stipulated otherwise in this policy.

Unless otherwise specified by the Company, the changed privacy policy shall take effect from the time it is posted on this website.

Personal information manager
Iris Co., Ltd. Representative Director Nanako Miyauchi
Inquiries regarding personal information

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