(Travel Terms and Conditions Explanation Document under Article 12-4 of the Travel Agency Act) This document will become part of the contract document if a travel contract (including travel consultation) is concluded. When we arrange domestic travel or provide travel consultation at the request of our customers, we will accept the request according to the conditions stated in this "Terms and Conditions of Transaction." Matters not stated in this "Terms and Conditions of Transaction" will be governed by our Travel Agency Terms and Conditions, specifically the sections on travel arrangement contracts and travel consultation contracts (hereinafter referred to as "our Terms and Conditions"). If you would like a copy of our Terms and Conditions, please request it from us. Alternatively, you can view it on our website. 1. Application Fee and Contract Formation (1) When applying for a trip, please provide the necessary information and pay our prescribed application fee. Due to our operational procedures, you may be required to fill in the necessary information on a dedicated form or screen. The application fee will be treated as part of the travel price, cancellation fees, etc., that you will pay to our company. When applying for a travel consultation, please fill in the necessary information on our prescribed application form. (2) The contract for the trip you apply for (arranged travel contract) is concluded when our company "accepts" the conclusion of the contract and "receives" the application fee. However, for single arrangements such as train tickets or accommodation vouchers, we may accept applications by phone. In this case, the contract is concluded when our company "accepts" the conclusion of the contract. A travel consultation contract is concluded when our company "accepts" the conclusion of the contract and receives the application form. (3) Notwithstanding (2) above, the contract is concluded without receiving payment of the application fee in the following cases: ① When a document indicating the conclusion of the contract is delivered to the customer without receiving payment of the application fee. ② When a document indicating the right to receive travel services in exchange for the travel price is provided by the departure date of the trip. (The contract is concluded when our company accepts the conclusion of the contract.) ③ If payment by the member's designated credit card is not possible due to creditworthiness or other reasons, our company will terminate the communication contract and charge the cancellation fee as shown in the attached table and the cancellation processing fee below. However, this does not apply if the travel fee is paid in cash by the date separately specified by our company. 2. Application Conditions (1) If you are in poor health, use wheelchairs or other equipment, have a physical or mental disability, have food or animal allergies, are pregnant, may be pregnant, are accompanied by a service animal (guide dog, hearing dog, assistance dog), or require any other special considerations, please inform us of the special considerations required for participation when applying. (Please also inform us immediately if any of these conditions arise after the conclusion of the travel contract.) We will contact you again, so please specify the details of the measures required during the trip. (2) If we receive an inquiry as described in the preceding paragraph, we will respond to it to the extent possible and reasonable. In this regard, we may inquire about your situation and the measures required, or request that you submit them in writing. (3) If it is discovered that you are a member of an organized crime group, an associate of an organized crime group, or any other anti-social force, or if you engage in violent or unreasonable demands, threatening behavior or acts of violence against our company, or if you spread rumors, use deception or intimidation to damage our company's reputation or obstruct our business, we may refuse your application. (4) Persons under 18 years of age require parental consent. (5) We may refuse your application for other reasons related to our business operations. 3. Travel Service Handling Fees We charge the following travel service handling fees for services related to your trip, including the creation of itineraries and quotations, arrangement, modification, and cancellation of necessary reservations, issuance of coupons, and confirmation issuance (confirming your reservations under our responsibility and issuing coupons). (1) Handling Fees (a) Domestic Travel When transportation and accommodation arrangements are combined: Up to 20% of the total travel cost When only accommodation and transportation arrangements are made: Up to 20% of the cost (minimum 1,100 yen) When sightseeing, admission, meals, and other service arrangements are made: Up to 20% of the cost (minimum 1,100 yen) (b) Overseas Travel When transportation and accommodation arrangements are combined: Up to 20% of the total travel cost When booking/arranging transportation and accommodation: 3,300 yen per booking *Regarding Handling Fees * For consecutive nights at the same facility, it will be treated as one arrangement. * For transportation, as a general rule, round trips will be treated as two arrangements. (2) Change Processing Fees (a) Domestic Travel When transportation and accommodation arrangements are combined: Up to 20% of the total travel cost for the changed portion (minimum 550 yen per arrangement) When only accommodation and transportation arrangements are made: Up to 20% of the total travel cost for the changed portion (minimum 550 yen per arrangement) When sightseeing, admission, meals, and other service arrangements are made: Up to 20% of the total travel cost for the changed portion (minimum 550 yen per arrangement) (b) Overseas Travel When transportation and accommodation arrangements are combined: 15% of the original travel cost for the changed portion Changes to transportation reservations/arrangements: 3,300 yen per arrangement Changes to accommodation reservations/arrangements: 3,300 yen per arrangement *Regarding Change Processing Fees - Fees will be charged for changes made after arrangements have commenced. - In addition to the above fees, cancellation fees and penalties set by transportation/accommodation providers will be charged separately. (3) Cancellation Fees (a) Domestic Travel For arrangements of sightseeing, admission, meals, and other service providers: Up to 20% of the total travel cost for the changed portion (minimum 550 yen per arrangement) For arrangements combining transportation and accommodation: Up to 20% of the total travel cost for the changed portion (minimum 550 yen per arrangement) (b) Overseas Travel For arrangements combining transportation and accommodation: 15% of the original travel price for the changed portion Settlement of unused tickets: 3,300 yen per arrangement Cancellation of accommodation arrangements: 3,300 yen per arrangement *Regarding Change Processing Fees - Fees are charged for cancellations after arrangements have commenced. - In addition to the above fees, cancellation fees and penalties set by transportation and accommodation providers will be charged separately. (4) Escort Services Domestic Escort Service Fee (excluding actual travel expenses such as accommodation and transportation): ¥33,000 per person per day Inbound Escort Service Fee (excluding actual travel expenses such as accommodation and transportation): ¥55,000 and up per person per day Overseas Escort Service Fee (excluding actual travel expenses such as accommodation and transportation): ¥66,000 per person per day (5) Consultation Fees Consultation for creating your travel plan: Basic fee (up to 30 minutes) ¥5,500, ¥3,300 for every 30 minutes thereafter Creation of travel plan: ¥3,300 per day of travel itinerary Estimate of necessary travel expenses (for trips involving arrangements of transportation and accommodation, etc.): Basic fee ¥1,100 + ¥1,100 per day of travel itinerary Estimate of transportation fares and charges: ¥2,200 per case Provision of information regarding travel destinations, transportation, accommodation, etc.: 1,100 yen per A4-sized document Note: 1. The above travel service handling fees include consumption tax. 2. If you cancel your trip due to your own circumstances, regardless of whether the coupons have been handed over or not, if we have completed all or part of the arrangements and consultations for the trip, we will charge the travel service handling fees related to that. 3. Requests for changes or cancellations will only be accepted during the business hours of the booking office. 4. Transportation and accommodation expenses for tour guides and intermediaries will be charged separately at actual cost. 5. The above fees do not include actual costs such as telephone charges, communication charges, and shipping charges. Communication charges may be charged separately. 4. Travel Price (1) The travel price must be paid by the date set by our company before the start of the trip. (If you have booked your tour with payment due locally, payment will be made to the accommodation facility upon check-in on the first day of your stay.) (2) Even after the contract has been concluded, we may change the tour price if it changes due to revisions in fares and charges of transportation and accommodation facilities, fluctuations in exchange rates, or other reasons. 5. Cancellation of the Travel Contract (1) If you cancel the travel contract, the following fees will be charged. ① Travel agency handling fees ② Costs related to travel services already received by the customer ③ Cancellation fees, penalties, and other costs payable to travel service providers for travel services not yet received by the customer ④ Cancellation processing fees related to the cancellation of the travel services mentioned in ③ above (2) If it is discovered that the customer is a member of an organized crime group, an associate of an organized crime group, or other anti-social force, or if the customer engages in violent or unreasonable demands, threatening behavior or acts of violence against our company, or spreads rumors, uses deception or intimidation to damage our company's reputation or obstruct our business, we may terminate the travel contract. In this case, we will charge the fees stipulated in "3. Travel Agency Handling Fees". 6. Group Arrangements For travel contracts applied for by multiple travelers (hereinafter referred to as "members") traveling the same itinerary simultaneously and designating a responsible representative, the following will apply. (1) We will consider the representative designated by the customer (hereinafter referred to as the "Contract Representative") to have full authority to act on behalf of the group members in concluding the travel contract, and will conduct all transactions related to the said travel contract with the Contract Representative. (2) We assume no responsibility whatsoever for any debts or obligations that the Contract Representative currently owes or is expected to owe to the group members in the future. (3) The Contract Representative will submit a list of group members by the date specified by us after the conclusion of the contract. The Contract Representative shall obtain the consent of each group member regarding the provision of information to third parties as stipulated in paragraph 9. (4) If the Contract Representative does not accompany the group, after the start of the trip, a member previously designated by the Contract Representative will be considered the Contract Representative. (5) We will accommodate requests for changes to group members from the Contract Representative as far as possible. Any increase or decrease in travel expenses resulting from changes in group members shall be borne by the group members. (6) While the operation of the tour is the responsibility of the customer, we will provide tour escort services upon request from the contract holder, after receiving the prescribed tour escort service fee. The services provided by the tour escort will, in principle, be limited to the tasks necessary for group activities as predetermined in the tour itinerary. The tour escort will perform these tasks under the direction of the contract holder. Furthermore, the tour escort's working hours will, in principle, be from 8:00 AM to 8:00 PM. 7. Our Responsibility and Compensation/Disclaimer [Arranged Tours] (1) Our Responsibility and Compensation If we or our agents cause damage to the customer due to intent or negligence in the performance of the travel contract, we will compensate for that damage. However, this is limited to cases where a claim is made within two years from the day following the occurrence of the damage. Furthermore, for damage to baggage, if we are notified within 14 days from the day following the occurrence of the damage, we will compensate up to 150,000 yen per traveler (excluding cases where we are found to have acted with intent or gross negligence). (2) Disclaimer We shall not be liable for compensation as described in the preceding paragraph if the customer suffers damage due to the following reasons, for example: a. Damage due to natural disasters, war, riots, government orders, fire, or suspension of services by transportation or accommodation providers. b. Food poisoning c. Damage due to the customer's own willful misconduct or negligence d. Damage due to other reasons beyond the control of us or our agents. (3) Customer's Responsibility a. If we suffer damage due to the customer's willful misconduct or negligence, we will claim compensation from the customer. b. If the customer violates these terms and conditions...

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