Personal Information Personal information refers to information relating to an individual that can identify a specific individual through their name, date of birth, address, telephone number, contact information, and other descriptions contained in the information, as well as data relating to appearance, fingerprints, voiceprints, and information that can identify a specific individual from the information alone, such as the insurer number on a health insurance card (personal identification information). It also includes information that, even if it cannot identify an individual on its own, can be easily cross-referenced with other information to identify the individual customer. Purpose of Use of Personal Information The personal information of registered customers will be used to the extent necessary to achieve the following purposes. 1. Personal authentication of registered customers and provision of services 2. Information related to our online communities, online shopping sites, and travel services 3. Information about our products and services and those of our partner companies 4. Requests for feedback and surveys after travel participation 5. Acceptance of product orders, shipping, and payment processing for product purchases 6. Research and verification to ensure the secure operation of this service 7. Responding to opinions and inquiries regarding this service 8. Creation of statistical data 9. Sending important notices such as changes to our terms, conditions, and policies 10. Obtaining information related to individuals that is not personal information (including purchase history, location information, browsing and other behavioral history obtained through cookies, etc., device information, and network information (IP address, etc.)) from third parties, matching it with personal information we hold, and analyzing this browsing history, purchase history, etc. information for the development, improvement, and enhancement of products and services, and for advertising and providing information about products and services tailored to hobbies, preferences, and trends 11. We may use your personal information for other purposes that we believe may be useful to you, such as facilitating the smooth execution of transactions. Please note that other purposes of use may be individually announced or notified in addition to this policy. *If you do not register your personal information correctly, you may not be able to receive various services. *Personal information of customers provided to companies, etc., at the customer's discretion will be managed in accordance with the personal information management regulations of the company to which the application was made. For information on how companies handle personal information, please contact each company. Personal Information Management 1. Provision to Third Parties We will do our utmost to manage our customers' personal information and will not disclose personal information to third parties without the customer's consent. However, our obligation does not arise in the following cases: I. When a customer discloses their personal information to a specific company of their own volition. II. When a customer is unintentionally identified through the information registered with this service. III. If we determine that a customer is causing harm to our company or a third party, we may notify the relevant third party or police authorities, or disclose information if requested by such authorities or other similar organizations. IV. When personal information is provided in connection with the succession of our business due to a merger or other reasons. 2. Security Measures for Personal Information We will take appropriate preventive measures against risks such as unauthorized access to personal information, loss, damage, alteration, and leakage of personal information, thereby ensuring the safety and accuracy of personal information. Furthermore, in the unlikely event that a problem occurs, we will strive to minimize the damage and promptly implement corrective measures. 3. Internal Management of Personal Information We will establish a system for appropriately protecting and managing personal information, and will establish and comply with internal regulations regarding the proper acquisition, use, and provision of personal information. Furthermore, to protect the security of our customers' personal information, we communicate privacy and security guidelines to our employees and thoroughly implement internal privacy protection measures. In addition, to appropriately maintain personal information protection, we have established a personal information protection management system, conduct regular audits of its operation, and strive for continuous improvement. 4. Outsourcing of Personal Information Within the scope necessary for providing this service, we may outsource all or part of the handling of personal information to external parties under our strict screening, management, and supervision. In this case, the recipient of the personal information shall not be considered a third party. When outsourcing, we select businesses whose personal information protection standards meet our established security standards and we conduct appropriate management and supervision. 5. Compliance with Laws and Regulations We comply with laws, national guidelines, and other regulations concerning the handling of personal information. 6. Personal Information Management Officer and Contact Information for Various Inquiries Regarding Personal Information (Notification of Purpose of Use of Personal Information, Disclosure, Correction, Addition, and Deletion of Personal Information, Suspension of Use and Provision of Personal Information to Third Parties) Disclosure of Personal Information When a customer requests disclosure of their personal information, we will disclose it to the customer without delay. However, if disclosure would fall under any of the following categories, we may not disclose all or part of the information, and if we decide not to disclose, we will notify the customer of that decision without delay. Please note that a fee of 1,000 yen per request will be charged for the disclosure of personal information. If disclosure may harm the life, body, property, or other rights and interests of the individual or a third party. If disclosure may significantly hinder the proper conduct of our business. If disclosure would otherwise violate laws and regulations. Notwithstanding the provisions of the preceding paragraph, information other than personal information, such as historical information and characteristic information, will not be disclosed in principle. Correction and Deletion of Personal Information Customers may request correction, addition, or deletion (hereinafter referred to as "correction, etc.") of their personal information held by our company if they believe the information is inaccurate, by following the procedures established by our company. If our company receives a request from a user as described in the preceding paragraph and determines that it is necessary to comply with the request, we will correct, add, or delete the personal information without delay. If our company makes a correction, etc. pursuant to the provisions of the preceding paragraph, or decides not to make a correction, etc., we will notify the user without delay. Suspension of Use, etc. of Personal Information If a customer requests the suspension or deletion (hereinafter referred to as "suspension of use, etc.") of their personal information on the grounds that it is being handled beyond the scope of the purpose of use, or that it was obtained by fraudulent means, our company will conduct the necessary investigation without delay. Based on the results of the investigation in the preceding paragraph, if our company determines that it is necessary to comply with the request, we will suspend the use, etc. of the personal information without delay. If we suspend or terminate service based on the provisions of the preceding paragraph, or if we decide not to suspend or terminate service, we will notify the customer without delay. Changes to the Privacy Policy The contents of this policy may be changed without notice to the customer, except for matters stipulated otherwise in this policy or by law. Unless otherwise specified by our company, the revised Privacy Policy will take effect from the time it is posted on this website. Personal Information Management Officer Iris Co., Ltd., Representative Director, Nanako Miyauchi Contact Information for Inquiries Regarding Personal Information info@iris-global.jp

フィードバックを送信